My TruckPoint: The digital Econic customer portal.
The Econic is part of a network. This Mercedes-Benz Special Truck is part of an entire ecosystem of digital services that constantly strengthen your business. The digital customer portal My TruckPoint is just one of these services. It helps you to manage your entire fleet and provides functions for many other day-to-day tasks relating to contracts, orders etc.
Your one-stop shop for parts, contracts and orders.
Managing a fleet is often complicated, but My TruckPoint can make the job much easier. My TruckPoint helps you to keep track of your fleet and all related information at all times. Whether you want to check the status of new vehicle orders, order spare parts or view your service contracts – My TruckPoint takes fleet management to the next level.
The digital customer portal gives you a complete overview of your fleet. With the handy vehicle list, you also have important details such as mileage, service intervals and technical data at your fingertips.
Vehicles can be added to the list using a simple upload function. This allows you to keep track of your entire fleet, no matter how diverse. From this position, you can react quickly to changes, update vehicle data and plan maintenance accordingly.
Always informed and well advised.
The digital customer portal always keeps you up to date regarding your new vehicle orders. You receive the latest information on the delivery status of your ordered Mercedes-Benz Trucks and can track the progress up to delivery in real time. This feature lets you respond quickly and flexibly to changes in the delivery process.
If you have any questions about using My TruckPoint or need help with certain functions, My TruckPoint Support is available to you round the clock. You can contact Support directly in the portal to find quick solutions.
You can also communicate directly with your Mercedes-Benz Trucks sales partner in My TruckPoint. You can clarify any questions or find further information about your vehicles and contracts.
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Always up-to-date on contracts and services.
My TruckPoint lets you manage your vehicle and company data yourself whenever you want to. Just create a user profile, enter your essential company information online and make sure that you keep it up to date.
This simple data management option not only saves you time, but also ensures that your data is always correct and complete. In this way, you will always have an overview of all important information about your vehicles and contracts.
My TruckPoint also makes it easier for you to manage your digital services and contracts. You can manage your Mercedes-Benz Trucks ServiceContracts and Fleetboard Services directly in the portal and find detailed information on contract terms and services. If necessary, you can quickly activate or deactivate services to respond flexibly to the needs of your fleet.
Do you know the advantages of the all-electric eEconic?
Plan maintenance quickly and accurately.
You can also organise the maintenance of your trucks even better in My TruckPoint. Thanks to the intelligent combination of truck telematics and shop functions, you always know exactly which parts are required for your vehicles, which makes planning and carrying out maintenance considerably easier.
Your order history is also clearly displayed in My TruckPoint. This overview of orders saves you time and minimises downtime because the required parts are available faster and maintenance runs smoothly.
Here’s how to register.
One-time registration is required to use My TruckPoint. The process is straightforward:
- Log in: first, you have to log in with your Daimler Business ID. If you do not yet have a Daimler Business ID, you can create one on the My TruckPoint website by clicking on Register.
- Link your company: in the next step, link your company to the portal. If your company already has a registered user, they can activate your account. If you are the first user from your company, you must provide proof of your authority to represent the company. This does not apply if you are invited by your Mercedes-Benz Trucks Sales Partner.
- Use the portal: after activation, you have immediate access to your vehicle and contract data. If you have any questions, please contact My TruckPoint Support at any time.
