Always at the service of the Unimog.
If the worst comes to the worst, experienced customer service employees at the Gaggenau plant are there for you personally. And they can advise you in German, English, French, Italian and Spanish.
Focus is always on customisation: based on your description of the damage, experienced professionals can work with you to assess which repair options are available. And there are a fair few.
A service on our part: what we offer.
Remanufacturing, or Reman for short – what this means exactly depends on the individual case. In the event of major transmission damage, e.g. if shavings have penetrated the circuit, a replacement transmission is usually recommended.
If the damage is not global, a factory repair is usually worthwhile. This is sustainable and often cheaper financially. There are three variants to choose from – depending on how quickly the Unimog needs to be back in operation.
No compromises in quality.
No matter how, at some point every transmission in need of repair ends up at the Gaggenau plant where professionals know every little cog in the Unimog by name. "When we look at a transmission, we first dismantle it into its individual parts," says assembly manager Ralf Schmellick, explaining the Reman process.
Then it’s time for thorough cleaning. "What's important here is by laboriously checking and sorting all parts, we find out which parts can be reused and which have to be repaired or replaced." Sustainability is an important factor: Around 80% of the transmission parts are reused on average.
The parts are then reconditioned or replaced with Mercedes-Benz Genuine Parts and everything is reassembled. "Before it leaves our warehouse in Gaggenau, we put the entire transmission to the test and carry out a Reman quality check," emphasises Ralf Schmellick. "This also sets us apart from others: nobody else routinely tests a repaired transmission in a dip tank, for example. And that’s not just for show, on the contrary: this allows us to find even the smallest leak and save the driver trouble later."
Delivered as ordered.
A Unimog transmission consists of a bare transmission – also known as a manual transmission – a transfer case, a working group and a crawler group. There are two options in the Reman program: either only the bare transmission is replaced or the complete transmission unit. Gear reductions such as the working or crawler gear group must always be requested separately.
Genuine transmission service that suits you.
A transmission unit leaves the Gaggenau plant only if it meets the latest design status. The Reman team is particularly proud of this. Your benefit: a one-year warranty on the complete transmission, not just on the repaired parts. This is only available with the original.
Unimog Remanufacturing. Build on originals.
Your contact to the Reman team:
Mercedes-Benz Werk Gaggenau
0800 1010139 (Monday to Friday from 7:30 a.m. to 4:30 p.m.)